T317 Survey – Innovation in Government Services

I need to conduct some primary research as part of the final innovation project for T317 (Innovation: Designing for Change), so here is my T317 Survey. The purpose of my T317 Survey is to ask a few questions about the sort of government services people use and whether or not they would find it desirable to be able to have their birth or marriage details checked online.

T317 Project

My project for T317 is an online verification service for birth and marriage details. It would take the place of having to send in a birth certificate or marriage certificate when you apply for a passport, child benefit or some other government service that needs to verify your name or date of birth. It wouldn’t work for everyone, just those born/married in the UK in the last couple of decades. Other research I’ve done has shown me that there are a couple of decades of digitised data on births, marriages and deaths available to the three UK registration bodies (GRO for England & Wales, Registers of Scotland and GRO NI).

T317 Survey

What I need from this survey is an understanding of whether or not people would use various digital services, and if they did what they see as the benefits of not having to send in their birth or marriage certificate. The survey has eight questions, all of which are anonymous and optional. If you have a few minutes spare I’d really appreciate it if you could please

1. take the survey; and
2. share it with your social media feed.

Not only will you help me with my project, but you might also help to make this a real service. I’ve been talking with people that could actually deliver it. I’ll be grateful, and it might save others time and money.

Thanks.